Terms of Service

This recharge agreement (hereinafter referred to as "this agreement") is between you and LootZap, the operator of the recharge service platform (hereinafter referred to as "this platform").

The lootzap website belongs to Instant Mutual Entertainment (HK) Limited. Signed by LootZap (hereinafter referred to as the "Company")； This platform provides Internet-based recharge services (hereinafter referred to as "Recharge Services") in accordance with the provisions of this Agreement and the operating rules published from time to time. In order to better provide users with recharge services, service users (hereinafter referred to as "users" or "you") are requested to carefully read and fully understand this agreement before starting to use the recharge services. Important contents such as exemption or limitation of liability clauses will be highlighted in bold, so please read them carefully. If you choose to complete the recharge process according to the prompts on the page, you will be deemed to have agreed and accepted all the terms of this agreement. If you do not agree to this agreement, please stop recharging immediately.

This platform does not encourage minors to use the recharge service. Minors should entrust their guardians to operate or operate with the express consent of their guardians. Otherwise, please do not use this recharge service.

Chapter 1 Service Rules

1. Live broadcast currency is a virtual currency provided by this platform to you for related consumption on this platform. You can use live broadcast currency to purchase virtual gifts or services on the live broadcast platform (for specific products and services that can be purchased, please check the corresponding product and service page descriptions), and reward the purchased virtual gifts to the anchors or live broadcast platform creators.

2. The fee for your recharge to purchase live currency will be charged to you by the company or its designated partner. The channel providers corresponding to each recharge method may set relevant recharge channel handling fees according to their standards and charge them when users recharge. Users must pay attention to the channel provider service fees for each recharge method and select a recharge method according to their own needs.

3. The platform advocates rational consumption. Please be sure to purchase the corresponding number of live currency according to your actual needs. At the same time, during the recharge process, please be sure to carefully confirm the account you recharge or the mobile phone number bound to the account, and carefully select and/or enter the recharge account/mobile phone number bound to the account, recharge amount and other related operation options. If your own rights and interests are damaged due to factors such as incorrect input of the account/mobile phone number bound to the account, incorrect amount, improper operation or lack of understanding of the recharge and billing methods, etc., resulting in damage to your own rights and interests, the resulting losses will be borne by you, and this platform will not compensate or indemnify you.

4. Please be sure to use the official recharge method designated by this platform to recharge. If you use a recharge method other than that specified by this platform or an illegal method to recharge, this platform does not guarantee that the recharge will be completed smoothly or correctly, and may cause other risks. If this causes damage to your or any third party's rights and interests, you will handle it yourself and bear the corresponding responsibilities. This platform will not make any compensation or compensation. At the same time, this platform reserves the right to suspend some or all of your account permissions at any time, freeze your account balance, ban your account short-term or permanently, and/or prohibit you from using various recharge services.

5. If this platform discovers a processing error caused by a system failure or any other reason, whether it is beneficial to this platform or to you, this platform has the right to correct the error. If this measure results in the actual number of virtual coins you receive being less than the virtual coins you should receive, the platform will make up the difference to your account as soon as possible after confirming the processing error. If the error causes you to actually receive more virtual coins than you should have received, the platform has the right to deduct the difference directly from your account regardless of the nature and cause of the error.

6. According to the product functions of the live broadcast company, the virtual coins purchased by your recharge account on other products and platforms operated by the company (hereinafter referred to as "associated platforms") can be combined with the virtual coins in the live broadcast account and have the same scope of use. At this time, your use of virtual coins of the associated platforms on this platform is also subject to this agreement)； On the contrary, if your live currency is used on the associated platform through the above method, your use of live currency on the associated platform will be subject to the associated platform recharge agreement and relevant rules and terms.

7. In order to better provide you with products and services, the platform will collect and record the data generated by your recharging to purchase Live Coins and using Live Coins in related products or services on this platform, including but not limited to your recharge orders. We may also collect and use your account information and shared QR codes of mobile phone number pictures in specific service functions to provide you with order progress tracking, customer service inquiries, communication and other services. In certain functional scenarios, we will activate the convenient call function after obtaining the user's consent to facilitate users to make calls directly.

8. When you choose to use a third-party account (such as Google, VK, etc.) to more conveniently register and log in to your recharge account, we will indirectly access and collect your expressly authorized personal information (your avatar and nickname information in the third-party account, please refer to the public information and permissions authorized by different third-party accounts) and bind your third-party account to your live broadcast platform registration account. If you refuse to provide information under a third-party account, you will not be able to choose to register and log in using a third-party account. We promise that the source of such personal information is the legality of the third-party account channel.

9. If you use the recharge service under this agreement, the relevant payment services will be provided to you by a third-party payment institution that cooperates with us. Third-party payment institutions may need to collect your name, bank card type and number, validity period, mobile phone number, and your necessary consumption information on the platform to verify and handle fund settlement matters for you.

Chapter 2 Rights Statement

1. You understand and agree that this recharge platform has the right to set relevant restrictions and reminders related to transactions from time to time based on transaction security, operational strategies, industry practices, etc., including but not limited to transaction limits, number of transactions, etc.

2. If the recharge process involves related services provided by a third party, in addition to complying with this agreement, you also need to agree and abide by the third party's agreement and relevant rules. In any case, any disputes arising from the third party and the related services provided by it shall be resolved by you and the third party yourself. The platform does not need to bear any responsibility to you or the third party in this regard.

3. You are solely responsible for any loss or liability arising from the inability of this platform to provide live currency purchase services or any errors in providing live currency purchase services due to your own reasons. This platform does not assume responsibility, including but not limited to:

(1) Because your account is invalid, lost, or blocked；

(2) Losses or liabilities caused by accounts you bind with third-party payment institutions, banks, etc., including your use of uncertified accounts or accounts other than your own, your accounts being frozen or sealed, etc.；

(3) Property losses caused by you telling others your password；

(4) Property damage caused by your personal intention or gross negligence.

4. If you are unable to use the recharge service of this platform or lose any of your virtual property due to the following conditions, you agree that this platform is not liable for damages. This situation includes but is not limited to:

(1) During the system downtime maintenance, upgrade, and adjustment period announced on this platform；

(2) Telecommunications or equipment fails and data transmission cannot be carried out；

(3) Due to force majeure factors such as typhoons, earthquakes, tsunamis, floods, power outages, wars, terrorist attacks, government regulations, etc., the platform system is blocked and unable to perform business.；

(4) Service interruption or delay caused by hacker attacks, technical adjustments or failures of the telecommunications department, website upgrades, related third-party issues, etc.

5. You guarantee that the funds used to recharge live coins are your legitimate income, and you have the full right to use them in accordance with this agreement. Any disputes or disputes arising from your violation of this article will be handled by you and you will bear all the responsibilities and legal consequences arising therefrom. At the same time, if the platform discovers (including but not limited to proactive discovery, receipt of third-party complaints or notices from authorities) that the above-mentioned reasons exist, it has the right to unilaterally decide to restrict your use of all or part of the recharge live currency, suspend or terminate the recharge service provided to you, or take further management measures on your account. ； If any losses are caused to the platform, you should fully compensate the loss. At the same time, the platform has the right to save relevant information and report it to relevant law enforcement/judicial agencies and competent authorities.

6. If you use the exclusive recharge account service opened for you by the platform (if opened), you should comply with all applicable laws and regulations related to anti-money laundering, anti-fraud, anti-terrorist financing, and economic sanctions ("Related Anti-Money Laundering Laws and Regulations"). You promise not to use this exclusive collection account to conduct any illegal activities such as money laundering, nor to accept any illegal requests from others to use you to complete money laundering through this exclusive recharge account. If any abnormal transactions occur in the exclusive recharge account, the platform has the right to take measures such as suspending the exclusive recharge account and launching investigations in accordance with relevant anti-money laundering laws and/or regulatory agency requirements, and does not need to bear any loss or damage you suffer as a result. You confirm that the identity information and materials you provide to the platform are completely true and valid, and you are willing to assist and cooperate with the investigation of regulatory agencies in accordance with legal regulations and the requirements of the platform.

7. Under no circumstances shall this platform be liable for any indirect, consequential, punitive, incidental, special or punitive damages. The total liability of this platform to you, regardless of the reason or mode of conduct, will never exceed the fees paid by you for using the recharge services provided by this platform.

Chapter 3 Processing Rules

1. If any of the following circumstances occurs, this platform has the right to interrupt or terminate the network services provided to you under this agreement at any time (without notifying you separately), and does not need to bear any responsibility for losses caused to you or any third party due to the interruption or termination of the recharge service:

(1) The personal information you provide is untrue；

(2) You violate this agreement, the live broadcast platform user service agreement or other live broadcast platform user management regulations；

(3) You purchase and use virtual currency for illegal purposes.

2. When users use the recharge services provided by this platform, if there is any suspected crime, violation of laws and regulations, violation of socialist morals, violation of this Agreement or other management regulations of this platform for users, this platform has the right to decide to temporarily or permanently ban your account depending on the nature and severity of your behavior. After the account is banned and before the ban is lifted (if any), the remaining live currency in your account will be temporarily frozen or completely deducted, and can no longer be used to purchase products and/or services on this platform, and the cash value at the time of your purchase will not be refunded.

Chapter 4 Supplementary Provisions

1. In order to provide you with better services, or based on updates and changes in legal regulations, requirements of competent authorities, business development and other factors, this platform will timely revise the contents of this agreement. Such revisions will take effect immediately upon being announced. This platform will issue an updated version through this platform. You can check the latest version of the agreement terms at any time through the Live Token recharge page. If you continue to use the recharge services provided by this platform after the content of this agreement is revised, it will be deemed that you agree to the latest revised content of the agreement. ； Otherwise, please stop recharging immediately.

2. You understand and agree that the recharge services provided by this platform are provided according to the status quo that the existing technology and conditions can achieve. This platform will do its best to provide you with recharge services and ensure the continuity and security of the recharge services. However, you also know and acknowledge that this platform cannot foresee and prevent technical and other risks at any time or all the time, including but not limited to service interruptions, inability to use recharge services normally, and other losses and risks due to force majeure, network reasons, third-party service defects, third-party websites, etc. ； In addition, in addition to the above situation, this platform has the right to interrupt, suspend or terminate the recharge service under this agreement at any time depending on specific circumstances such as transaction security and operational planning, and will notify users through announcements on this platform page or other appropriate means (without notifying you separately).

3. Any disputes arising out of or related to this agreement shall be governed by Singapore law. If any provision of this Agreement is invalid or unenforceable because it conflicts with Singapore law or is held to be invalid or unenforceable by a people's court with jurisdiction, then, provided that it does not violate the law, these provisions will be re-interpreted in accordance with the principle of being as close as possible to the original meaning of this Agreement, and other provisions of this Agreement shall still have full force and effect.

Any disputes arising out of or related to this agreement will be resolved through negotiation between this platform and you. If negotiation fails, either party has the right to file a lawsuit with the court at the place where this agreement is signed.